Open-Box items have been opened and touched and/or returned. Because they originate from different situations, they may or may not include accessories, documentation or retail packaging (open-box receivers are guaranteed to include at least a remote control). Open-Box products are warranted for the same period as brand new products. We individually check each open-box item prior to shipment to make sure they are in good condition. All open-box receivers are guaranteed to include a remote control.